Why it is worth reading
This box is ours to fill, and it is still worth reading, because it is the one place on the document where an omission is invisible at signing and obvious on the first morning.
Asking for a quote feels like asking one question. What comes back is a document, and a document has boxes.
A quote for a laser micro welding machine is a document with boxes on it, and three of those boxes cannot be answered by anyone but you: what the machine has to do, how many, and what is waiting at the wall where it will stand.
Most of this document we write from the model. Three boxes we cannot write at all, and one of those three is the only thing on the sheet nobody will chase you for.
Four boxes are yours. Two we write from the model. Two are not open to either of us. Each one below carries the morning it settles on if it goes out empty.
Nobody publishes this, so buyers reasonably assume a quote is one line with a figure at the end of it. Here is the whole sheet instead, with the ownership marked, because the ownership is what decides how long this takes.
Yours — nobody else can answer these
Model quoted
Yours
Yours if you have already decided. If you would rather describe the work, we choose and write down which value of yours put that machine on the sheet. Empty, it settles immediately: nothing else on the document can be written around a blank here.
Quantity
Yours
Empty, it settles the day the paperwork is raised on your side — a document without a number of units is not something a purchasing desk can process, and it comes back to you rather than moving forward.
Destination country and supply
Yours
Empty, it settles the day the crate is opened. It is the only box on this sheet nobody will chase you for. The box that points outward →
Badging
Yours, if any
The name on the plate, the artwork, the packaging. Empty, it settles at the border, when the plate and the paperwork do not agree about whose machine this is. Who decides what →
Ours — written from the model
The crate line
Ours
What travels with the machine, itemised rather than assumed. Wrong, it settles on the first morning of work. What ships in the crate →
Documents
Ours
The classes that go in the crate with it, named on the quote so the person clearing it knows what is coming.
Locked — not open to either of us
Configuration as built
Locked
We quote a machine the plant builds, not a blend of two of them. This box has no settlement morning because it is never left open.
Lead-time band
Locked
Not independent either: it takes its value from the badging box above it. Change that one and this one moves with it.
Three of your four are on the form at the bottom of this page. The fourth only appears if you are putting your own name on the machine.
You can read this one off the wall in ten seconds. What is easy to miss is that it belongs on a purchase document at all.
Every other box on the sheet is either something we write from the model or something you decided before you got here. This one is a fact about your building, and there is no version of us that can look it up.
Why it goes missing. In most people's heads this is an electrician's question, and an electrician's question sounds like something that belongs after the machine arrives. So it is not withheld — it simply never comes up. Nobody asks for it, including, until now, us.
What it does to the document. It is the only box on the sheet that is invisible when empty. A missing quantity bounces back from your own purchasing desk. A missing model stops the quote being written at all. This one lets everything proceed: the quote goes out, the order is placed, the machine is built to whatever is standard, and the box stays blank the whole way.
The morning it settles. The crate is open and the machine is on the floor. The plug does not match, or the circuit will not carry it, or the room that has the right supply is not the room with the bench. Nothing here is difficult on its own. All of it is being solved with the machine already in the building, which is the expensive version of solving it.
What counts as an answer. Required here means answered, not measured. “I don't know yet” is a complete answer and a useful one — it tells us the first reply should tell you exactly what to read off the panel and where. If you have never checked, you are not the buyer we are trying to filter out. You are the buyer this box exists for.
The only box on the sheet you can close this afternoon, without asking us anything.
Every other box on this page waits on somebody. This one waits on a tape measure.
Drawn to one scale on one baseline, so the difference between them is something you can hold a rule against rather than something you have to work out from four sets of figures.
What to measure against it. Not the bench, the bench you will actually have: after the shelf above it, after whatever already lives at that end, and with room at the front for your hands and at the back for the machine to breathe. Depth is what catches people out — the number that decides this is usually the second one, not the first.
Why it has no settlement morning. Because it is the one box that cannot arrive as a surprise. Measure once and it is closed, and it stays closed. Nothing on this page recommends a machine to you; this section only tells you which of the four physically land on the surface you have.
The machine arriving and the work starting are two different mornings. What sits between them is usually something that weighs nothing.
This box is ours to fill, and it is still worth reading, because it is the one place on the document where an omission is invisible at signing and obvious on the first morning.
A benchtop machine looks like an appliance, and appliances arrive complete. So the crate line gets skimmed.
Then the machine is powered up, the first real job goes under it, and the thing that is missing is a wear part or a fitting — not a machine problem, and not something anyone thinks to check for at the point of order.
Accessories, consumables, and wear and spare parts appear as separate lines rather than folded into the word machine.
That separation is the entire purpose of this box: it is what lets you see, at the point of signing, whether the things a first week of work actually eats are on the document or merely implied by it.
The document classes that travel in the crate are named on the quote, so that whoever clears the shipment at the other end knows what is arriving with it rather than discovering it. The plant holds ISO 9001, CE and RoHS.
Read the crate line against the first job you intend to run, not against the machine. The machine is the same on any quote; the first job is not, and it is the first job that decides whether anything is missing.
Re-ordering a small part after the fact is a cross-border parcel for something that weighs less than the packaging around it, and it is nobody's priority to expedite. The machine is in the room and the work still has not started.
Some of what you assume is open is fixed here. Some of what you assume is standard has to come from you, and one of those two mistakes is expensive at the border.
Buyers arrive at this page with a list of things they intend to ask about, and the list is usually sorted wrong.
The point of this section is not to say no to anything. It is so that you spend your questions on the boxes that are actually yours.
The lead-time band on your quote is not a separate conversation. It takes its value from the badging box: fill that one in and this one follows.
Change your mind about the plate and this line moves with it, which is why we would rather have the badging answer early than have the schedule restated twice.
The boxes do not change when your name is the one on the machine — the ownership of them does.
The plate, the artwork and the packaging become yours to specify rather than ours to standardise, and the destination supply is now your customer's wall rather than yours, which is the one to get from them before the order rather than after it.
The first message back lands inside 24 hours on business days, Mon–Sat 9:00–18:00 GMT+8, and it is a reply rather than automatically the quote.
It is one of two things: this document with every box filled in, or a short note naming the box that is still open. When it is the second one, the open box is almost always something on this page — and the note tells you what to go and find out, not what to send us next.
One pass. What comes back names the machine, the number of units, and everything we settle from those two.
That has gone to Elowen, the micro welding sales engineer here. The next message either has every box filled in, or names the one that is still open.
That did not send. Send the same details to Request a quote, or message +86 15327155363, and the quote gets written from there instead.